Last updated: March 2026
This Cookie Policy explains how World Medical Concierge Ltd (“WMC”, “we”, “us” or “our”) uses cookies and similar tracking technologies on our website at www.worldmedicalconcierge.com. This policy should be read alongside our Privacy Policy, which provides full details on how we handle your personal data.
By continuing to use our website, you consent to the use of cookies in accordance with this policy. You may manage your cookie preferences at any time using the methods described below.
Cookies are small text files that are placed on your device (computer, tablet or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience and supply information to website operators.
Cookies can be “persistent” (remaining on your device until they expire or are deleted) or “session” (deleted when you close your browser). They can be set by the website you are visiting (“first-party cookies”) or by third-party services operating on that website (“third-party cookies”).
We also use similar technologies such as pixels, web beacons and local storage, which function in a comparable manner. References to “cookies” in this policy include these similar technologies.
We use cookies for the following general purposes:
(a) To ensure our website functions correctly and securely.
(b) To remember your preferences and settings.
(c) To understand how visitors use our website, enabling us to improve its design and content.
(d) To measure the effectiveness of our communications and marketing activities.
(e) To provide relevant content and, where applicable, personalised information based on your browsing behaviour.
Always Active, Cannot Be Disabled
These cookies are essential for the operation of our website. They enable core functionality such as page navigation, secure area access and form submissions. Without these cookies, the website cannot function properly. They do not collect any personally identifiable information for marketing purposes.
| Cookie | Purpose | Duration |
|---|---|---|
| cookie_consent | Stores your cookie consent preferences | 12 months |
| session_id | Maintains your session state during a visit | Session |
| csrf_token | Security token to prevent cross-site request forgery on forms | Session |
| chat_state | Remembers the state of the concierge chat widget | Session |
Optional, Requires Your Consent
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to measure and improve the performance of our site, understand which pages are most and least popular and observe how visitors navigate between pages. All data collected by these cookies is aggregated and anonymous.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique visitors by assigning a randomly generated number | 2 years |
| _ga_* | Google Analytics | Maintains session state across page requests | 2 years |
| _gid | Google Analytics | Distinguishes unique visitors within a 24-hour period | 24 hours |
Optional, Requires Your Consent
These cookies enable enhanced functionality and personalisation, such as remembering your language preference, region or the last pages you visited. They may be set by us or by third-party service providers whose services we have integrated into our pages. If you do not allow these cookies, some or all of these features may not function properly.
| Cookie | Purpose | Duration |
|---|---|---|
| lang_pref | Stores your preferred language setting | 12 months |
| region_pref | Stores your preferred region for localised content | 12 months |
Optional, Requires Your Consent
These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement, measure the effectiveness of advertising campaigns and track visitors across websites. These cookies are typically set by our advertising partners and may be used to build a profile of your interests.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Tracks visits across websites for targeted advertising | 3 months |
| _gcl_au | Google Ads | Stores conversion data for Google Ads campaigns | 3 months |
| li_sugr | Used for LinkedIn advertising and analytics | 3 months |
You have several options for managing cookies:
When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clearing your cookies and revisiting the site.
Most web browsers allow you to control cookies through their settings. You can typically set your browser to block all cookies, block third-party cookies or delete cookies when you close your browser. Please note that blocking all cookies may affect the functionality of our website and other sites you visit. The following links provide guidance for common browsers:
Google Chrome: Settings > Privacy and Security > Cookies
Mozilla Firefox: Settings > Privacy & Security > Cookies
Safari: Preferences > Privacy > Cookies
Microsoft Edge: Settings > Privacy > Cookies
You can opt out of interest-based advertising by visiting the following platforms: the Digital Advertising Alliance (optout.aboutads.info), the Network Advertising Initiative (optout.networkadvertising.org) or the European Interactive Digital Advertising Alliance (youronlinechoices.eu). For Google Analytics specifically, you may install the Google Analytics Opt-out Browser Add-on.
Our website may include content or features provided by third-party services, such as embedded maps, video players or social media sharing buttons. These third parties may set their own cookies when you interact with their content on our site. WMC does not control these cookies and recommends reviewing the relevant third party’s privacy and cookie policies for further information.
WMC does not use cookies to collect or process any medical or health-related data. Cookies used on our website are limited to website operation, analytics and marketing purposes as described above.
Our use of cookies is governed by the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK GDPR:
Strictly necessary cookies are placed under the exemption in PECR Regulation 6, as they are essential for the provision of the service you have requested.
All other cookies (analytics, functional and marketing) are placed only with your consent, in compliance with PECR and the UK GDPR. You may withdraw your consent at any time.
WMC may update this Cookie Policy from time to time to reflect changes in technology, legislation or business operations. Any changes will be posted on this page with an updated revision date. WMC recommends reviewing this policy periodically to stay informed about how cookies are used.
If you have any questions about this Cookie Policy or our use of cookies, please reach the concierge team:
World Medical Concierge Ltd
Harley Street, London W1G
Email: privacy@worldmedicalconcierge.com
Website: www.worldmedicalconcierge.com
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