Access leading UK medical specialists from anywhere in the world through secure, confidential video consultations and digital health services.
Secure, high-definition video consultations connect international patients with leading UK consultants across every major speciality. Appointments are arranged at times that accommodate international time zones, with medical interpreters available where needed.
Each consultation is conducted on an encrypted, GDPR-compliant platform. Medical records and imaging can be shared securely in advance, allowing the specialist to provide a thorough and informed assessment. A detailed written summary and treatment recommendations are provided following every consultation.
For patients seeking an independent perspective on a diagnosis or treatment plan, the remote second opinion service provides access to some of the UK’s most respected clinicians without the need for travel. This is particularly valuable for complex or rare conditions where specialist expertise may be limited locally.
The concierge team manages the entire process: collecting and organising medical records, arranging secure transfer of imaging and coordinating the review with the appropriate specialist. The resulting opinion is delivered as a comprehensive written report, with an optional video consultation for discussion.
Before travelling to the UK, patients undergo a comprehensive remote assessment to define the treatment pathway. This includes review of medical history, preliminary consultations with specialists and development of a structured treatment plan, ensuring every appointment is purposeful and time in London is used efficiently.
A centralised, secure digital health record is maintained for every patient, consolidating medical reports, imaging, laboratory results and specialist correspondence from all providers. This record is accessible to the patient and their authorised medical team, facilitating continuity of care across borders and time zones.
For patients who have returned home following treatment in the UK, remote monitoring and follow-up consultations ensure ongoing clinical oversight. Post-operative reviews, medication adjustments and rehabilitation guidance are all managed through the secure digital platform, with escalation pathways to the treating consultant.
Medical records and imaging are transferred using encrypted, GDPR-compliant channels. The concierge team coordinates with international hospitals and clinics to obtain records efficiently, handling translation of medical documents where required. Patient privacy and data security are maintained at every stage.
Share your medical records, imaging and case history through our secure portal.
A dedicated coordinator identifies the most appropriate UK specialist for your condition and schedules the consultation.
Attend a secure video appointment with your specialist, with interpreter support if needed.
Receive a written report with recommendations and, if needed, a plan for in-person treatment.
Whether you need a second opinion, pre-arrival planning or ongoing remote care, the concierge team can connect you with the right specialist from anywhere in the world.
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